EduVerse

Legal Policies

Privacy Policy

Last Updated & Effective Date: March 28, 2026

Welcome to EDUVERSE: Smart Learning Network ("EduVerse", "we", "us", or "our"). We are deeply committed to protecting the privacy, security, and integrity of the data collected from our users ("User", "you", or "your"). This Comprehensive Privacy Policy establishes the legal framework under which we collect, process, store, and manage your information when you access or interact with our educational artificial intelligence platform, applications, and associated services (collectively, the "Services").

By registering an account or otherwise accessing our Services, you explicitly consent to the data practices described in this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our Services.

1. Scope and Definitions

  • "Personal Information" means data that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
  • "Educational Data" refers to any academic materials, including but not limited to, assignments, evaluation copies, attendance logs, and generated lesson plans submitted to or created by the Services.
  • "Anonymized Data" refers to data that has been stripped of personally identifiable information such that it can no longer be attributed to a specific individual.

2. Categories of Information We Collect

2.1 Information You Actively Provide

When you register for an account, correspond with us, or actively engage with our platform, we collect:

  • Identity Data: Full name, email address, role designation (e.g., Student, Teacher, Administrator), and institutional affiliation (if applicable).
  • Authentication Data: Passwords, security questions, and secure cryptographic tokens necessary to access your account securely.
  • User-Generated Content (UGC): Inquiries, customer support tickets, feedback, and direct communications sent to our administrative teams.

2.2 Educational & AI-Driven Data

Due to the specific nature of our AI-powered analytical and generative tools, we necessarily process:

  • Academic Inputs: Source material for question paper generation, raw student answer copies submitted for AI evaluation, and criteria for lesson plans.
  • System Outputs: The resulting generated documents, scoring matrices, AI feedback annotations, and AI-constructed teaching aids.
  • Administrative Records: Digital attendance logs, class announcements, and task assignments.

2.3 Information Collected Automatically

As you navigate through and interact with our Services, we may use automatic data collection technologies to extract:

  • Usage Details: Traffic data, location data (derived from IP addresses), logs, feature utilization metrics, and the resources that you access.
  • Device Information: Hardware model, operating system versions, unique device identifiers, browser type, and mobile network information.

3. Mechanisms of Data Processing & AI Specifics

Your data is processed strictly to provide and optimize the Services. Notably, regarding Artificial Intelligence:

  • Purpose Limitation: Data submitted to our AI endpoints is utilized exclusively to generate the specific output requested by the user during that session.
  • No Foundational Training: We implement strict technical and contractual safeguards ensuring that User Personal Information and Educational Data are NOT used to train, retrain, or fine-tune public or foundational AI models without your explicit, opt-in consent.
  • Transient Processing: Where feasible, AI inference is performed transiently, meaning the raw prompts are not stored permanently beyond what is necessary for your historical logs or quality assurance tracking.

4. Disclosure and Sharing of Information

We maintain a strict policy against the monetization of your Personal Information. We do not, and will not, sell your Personal Information to third parties. Disclosures are limited to:

  • Service Providers & Subprocessors: We utilize trusted enterprise-grade infrastructure providers (such as Google Cloud / Firebase) for hosting, database management, and secure authentication. These entities are bound by strict confidentiality and data protection agreements.
  • Institutional Analytics: If you are part of a verified educational institution's deployment, non-sensitive aggregated analytics regarding platform usage may be shared with institutional administrators.
  • Legal Mandates: We may disclose information if required to comply with any court order, law, or legal process, including responding to any government or regulatory request, or if we believe disclosure is necessary to protect the rights, property, or safety of EduVerse, our customers, or others.

5. Data Security Infrastructure

We employ a robust, multi-layered security architecture designed to protect your information against accidental loss and from unauthorized access, use, alteration, and disclosure. This includes:

  • End-to-end encryption for data in transit (TLS 1.2/1.3).
  • AES-256 encryption for data at rest within our primary storage solutions.
  • Strict Role-Based Access Control (RBAC) preventing unauthorized internal access to User data.
  • Continuous monitoring and automated threat detection systems.

However, the transmission of information via the internet is not completely secure. While we do our best to protect your Personal Information, we cannot guarantee the absolute security of your data transmitted to our Services.

6. Data Retention Policy

We retain Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. Educational Data tied to an active account is retained to provide historical continuity (e.g., an archive of previous lesson plans). Upon account deletion or termination, we initiate a systematic purge of your Personal Information from our active databases, subject to legal retention requirements (e.g., audit logs, compliance).

7. Your Privacy Rights

Depending on your jurisdiction, you may have specific rights regarding your Personal Information, including:

  • Right to Access: The right to request copies of your Personal Information.
  • Right to Rectification: The right to request correction of inaccurate data.
  • Right to Erasure ("Right to be Forgotten"): The right to request the deletion of your Personal Information, subject to certain exceptions.
  • Right to Data Portability: The right to receive your data in a structured, commonly used format.

To exercise any of these rights, please contact our Data Protection Officer (DPO) at the contact details provided below.

8. Protection of Minors (COPPA/FERPA Compliance Context)

The Services are designed to support educational environments. If EduVerse is utilized by users under the age of 13 (or the applicable age of digital consent in your jurisdiction), it must strictly be provisioned under the authorized guidance, supervision, and consent of a verified educational institution, teacher, or parent/guardian. We do not knowingly collect personal data directly from children without the requisite institutional or parental consent frameworks in place.

9. Modifications to This Policy

We reserve the right to amend this Privacy Policy at our discretion and at any time. When we make material changes, we will notify you through a prominent notice on the platform or via email. The updated date at the top of this page indicates the effective date of the latest revisions.

10. Contact Information

For any inquiries, requests, or concerns regarding this comprehensive Privacy Policy, or to communicate with our Data Protection Officer, please contact:

EduVerse Privacy Operations

Email: eduverse.official0704@gmail.com